Lily Ma is a dynamic and results-driven Director of Sales & Marketing at Hilton, where she leverages over a decade of extensive experience in the hospitality industry to drive revenue growth and enhance brand visibility. Currently overseeing a premium, upper upscale, full-service hotel with 400...
Lily Ma is a dynamic and results-driven Director of Sales & Marketing at Hilton, where she leverages over a decade of extensive experience in the hospitality industry to drive revenue growth and enhance brand visibility. Currently overseeing a premium, upper upscale, full-service hotel with 400 rooms and 12,000 square feet of versatile meeting space, Lily excels in crafting tailored sales strategies that resonate with diverse clientele. Her formal training in sales programs from Hilton, Marriott, and Hyatt equips her with a comprehensive understanding of industry standards and best practices, allowing her to implement innovative marketing campaigns that effectively engage target audiences.
At Hilton, Lily has spearheaded key projects that have significantly elevated the hotel's market position. Her expertise in event management and negotiation has been instrumental in securing high-profile corporate events and social gatherings, resulting in increased occupancy rates and enhanced guest experiences. Proficient in utilizing tools such as Adobe Photoshop for creative marketing materials and FOSSE for operational efficiency, she ensures that every aspect of the sales and marketing process is executed flawlessly. Additionally, her adept use of social media platforms like YouTube and Facebook has expanded the hotel's online presence, driving engagement and brand loyalty.
Lily's commitment to excellence is reflected in her ability to foster strong relationships with clients and stakeholders, ensuring that their needs are met with precision and care. As she continues to navigate the evolving landscape of the hospitality industry, her passion for delivering exceptional service and innovative solutions remains at the forefront of her professional journey.
