Leo Velsher is a seasoned Infrastructure Project Manager at Citi, where he plays a pivotal role in executing and delivering complex infrastructure projects that align with the strategic goals of the organization. With a robust background in IT Service Management and a deep understanding of...
Leo Velsher is a seasoned Infrastructure Project Manager at Citi, where he plays a pivotal role in executing and delivering complex infrastructure projects that align with the strategic goals of the organization. With a robust background in IT Service Management and a deep understanding of Agile methodologies, Leo is adept at navigating the intricacies of the Software Development Life Cycle (SDLC) to ensure that projects are not only completed on time but also meet the highest standards of quality and performance.
Currently, Leo is spearheading several key initiatives aimed at enhancing Citi's infrastructure platforms, focusing on process reengineering and productivity improvement. His expertise in ITIL best practices enables him to implement efficient workflows that optimize resource utilization and minimize downtime. By leveraging his skills in business analysis and systems evaluation, Leo is able to identify critical areas for improvement and drive innovative solutions that enhance service delivery and customer satisfaction.
In addition to his technical acumen, Leo is a strong advocate for documentation and control, ensuring that all project phases are meticulously recorded and assessed. This commitment to transparency and accountability not only fosters collaboration among cross-functional teams but also supports strategic management initiatives across the organization. With proficiency in tools such as Windows 7, Unix, DB2, and TCP/IP, Leo is well-equipped to tackle the challenges of modern infrastructure management, making him an invaluable asset to Citi's ongoing transformation efforts. His passion for continuous improvement and dedication to excellence positions him as a leader in the field, driving Citi's infrastructure projects to new heights.
