Lenny Cumberledge serves as the Director of Field Services at GOJO Industries, a leading provider of innovative wellness solutions. With over 12 years of experience in the field, Lenny has established himself as a dynamic leader known for his strategic agility and innovative thinking. In...
Lenny Cumberledge serves as the Director of Field Services at GOJO Industries, a leading provider of innovative wellness solutions. With over 12 years of experience in the field, Lenny has established himself as a dynamic leader known for his strategic agility and innovative thinking. In his current role, he is responsible for shaping the overarching strategy and policy that guide the development and daily operations of the Field Operations and Field Service Teams. His leadership is pivotal in driving the Installation Program, where he oversees field-based project management and ensures that technical support needs are met with precision and efficiency.
Lenny's expertise lies in fostering a culture of accountability and continuous improvement through data-driven decision-making. By implementing individual Scorecarding, he promotes transparency and empowers his team to take ownership of their performance metrics. His unique approach to optimizing operations through Gamification not only enhances team engagement but also drives productivity and service quality. Lenny is adept at navigating complex regulatory landscapes, ensuring compliance while maintaining high standards of quality assurance and risk management.
In addition to his strategic initiatives, Lenny excels in relationship building and negotiation, skills that are crucial for managing supply chain operations and fostering partnerships within the industry. His analytic problem-solving abilities enable him to identify and address challenges proactively, ensuring that GOJO Industries remains at the forefront of wellness solutions. As he continues to lead his teams toward success, Lenny Cumberledge exemplifies the qualities of a forward-thinking leader committed to delivering exceptional service and innovative solutions in the field of wellness.
