Len Damico serves as a Senior Project Manager at CBTS, where he leverages his extensive experience in Information Technology Business Management to drive the successful implementation of VoIP telecommunications products and services for various State of Ohio government departments, agencies, and educational institutions. His role...
Len Damico serves as a Senior Project Manager at CBTS, where he leverages his extensive experience in Information Technology Business Management to drive the successful implementation of VoIP telecommunications products and services for various State of Ohio government departments, agencies, and educational institutions. His role is pivotal in managing complex projects within the State, Local, and Education (SLED) sector, where he ensures that client implementations are executed seamlessly and meet the specific needs of diverse stakeholders.
Len's current portfolio showcases a range of successfully delivered products and services, including the co-implementation of Workforce Management solutions for the Job and Family Services (JFS) using Proscheduler and Verint technologies. He has also played a crucial role in the establishment of the MidPointe Library Call Center and the migration of the Tax Call Center, demonstrating his ability to manage large-scale projects that enhance operational efficiency and improve service delivery.
With a strong focus on cross-functional team leadership, Len excels in fostering collaboration across various departments and external vendors, ensuring that all project components align with strategic objectives. His expertise in risk management and solution implementation allows him to navigate challenges effectively, while his skills in business analysis and enterprise software ensure that the technological solutions provided are robust and scalable. Len's commitment to excellence and his ability to work across geographical boundaries make him an invaluable asset to CBTS and its clients, as he continues to drive innovation and deliver high-quality technology solutions in the public sector.
