Leah Bovinette is a seasoned hospitality professional with over a decade of experience, currently serving as the Director of Hospitality at Puttshack, an innovative high-tech golf venue that merges cutting-edge technology with a unique entertainment experience. In her role, Leah is responsible for managing the...
Leah Bovinette is a seasoned hospitality professional with over a decade of experience, currently serving as the Director of Hospitality at Puttshack, an innovative high-tech golf venue that merges cutting-edge technology with a unique entertainment experience. In her role, Leah is responsible for managing the daily operations of this multi-level venue, overseeing a dynamic team of over 90 employees across six departments, including sales and catering. Her leadership is characterized by a commitment to operational excellence, where she not only ensures that the venue runs smoothly but also fosters an environment that prioritizes outstanding guest experiences.
Leah has spearheaded key projects that focus on enhancing operational efficiency and guest satisfaction. One of her notable achievements includes the development and implementation of comprehensive training policies and procedures designed to elevate service standards and empower her team. By leveraging her expertise in operations management and team leadership, Leah has successfully cultivated a culture of continuous improvement, ensuring that every guest interaction reflects the high standards Puttshack is known for.
In collaboration with the sales department, Leah oversees a diverse range of events, from corporate gatherings to private celebrations, ensuring that each occasion is executed flawlessly. Her keen eye for detail and strong background in brand development and social media marketing have been instrumental in promoting Puttshack as a premier destination for entertainment and hospitality. With a passion for leadership development and a strategic approach to hiring, Leah is dedicated to building a cohesive team that thrives in a fast-paced environment, ultimately driving the success of Puttshack as a leader in the hospitality industry.
