Lavonna Swilley serves as the Director of Operations at the Children’s Community Physicians Association (CCPA), where she plays a pivotal role in shaping the operational landscape of the organization. With a keen focus on managed care contracts and credentialing activities, Lavonna is the primary liaison...
Lavonna Swilley serves as the Director of Operations at the Children’s Community Physicians Association (CCPA), where she plays a pivotal role in shaping the operational landscape of the organization. With a keen focus on managed care contracts and credentialing activities, Lavonna is the primary liaison for resolving reimbursement concerns between CCPA members and contracted managed care companies. Her expertise ensures that CCPA members receive timely and fair reimbursements, which is crucial for maintaining the financial health of pediatric practices.
In her role, Lavonna is responsible for the efficient credentialing of new members through the CCPA Credentialing Committee, streamlining processes to enhance member satisfaction and operational efficiency. Her strategic oversight extends to member relations, where she fosters strong connections and communication channels, ensuring that the needs of the membership are met effectively.
Lavonna is also instrumental in driving the strategic growth of CCPA, identifying opportunities for expansion and the development of educational initiatives that add value to the membership. Her proficiency in administrative support, office management, and event coordination enables her to implement organizational goals that align with the vision of the CCPA Board. With a strong foundation in research and employee relations, Lavonna is dedicated to enhancing the overall experience for CCPA members, positioning the organization as a leader in pediatric healthcare advocacy. Through her leadership, CCPA continues to thrive, adapting to the evolving landscape of managed care and ensuring that its members are well-equipped to provide exceptional care to children in the community.
