Lauren Reardon
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Lauren Reardon

Linkedin Profile
Director of Guest Services and Service Excellence at Winchester Hospital | United States
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About Lauren Reardon

  • As the Director of Guest Services and Service Excellence at Winchester Hospital, Lauren Reardon plays a pivotal role in enhancing the overall patient experience through her multifaceted expertise in customer service and healthcare management. With a background as a Registered Dietitian, Lauren brings a unique...
    As the Director of Guest Services and Service Excellence at Winchester Hospital, Lauren Reardon plays a pivotal role in enhancing the overall patient experience through her multifaceted expertise in customer service and healthcare management. With a background as a Registered Dietitian, Lauren brings a unique perspective to her leadership position, ensuring that nutritional needs are met while also prioritizing patient satisfaction. She oversees critical departments, including Food and Nutrition, Environmental Services, and the Service Response Center, where her commitment to performance improvement and patient advocacy shines through. Lauren is instrumental in developing and implementing customer service initiatives that not only elevate patient satisfaction but also foster a culture of service excellence throughout the organization. Her strategic approach to measuring and educating staff on best practices in patient experience has led to significant improvements in retention programs and overall service delivery. By leveraging her skills in coaching and leadership development, Lauren empowers her team to build strong physician relations and create a welcoming environment for patients and their families. Key projects under her direction include the enhancement of the Patient Complaints and Advocacy program, where she has successfully streamlined processes to ensure timely and effective resolution of patient concerns. Lauren’s dedication to medical nutrition therapy further enriches her contributions, as she advocates for personalized dietary plans that cater to individual patient needs. Through her innovative leadership, Lauren Reardon continues to set a high standard for guest services in healthcare, making Winchester Hospital a leader in patient-centered care.
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  • Lauren Reardon Work

    • Director of Guest Services and Service Excellence at Winchester Hospital in August 1996 to Present
    • Director of Guest Services and Patient Experience at Winchester Hospital / Sodexo at Winchester Hospital in August 1992 to Present
    • Director of Food and Nutrition Services, Clinical Dietitian at Winchester Hospital in January 1992 to January 1996
  • Lauren Reardon Skills

    • Team LeadershipCommunicationSystem Performance
      Patient EngagementPatient AdvocacyPerformance ImprovementCustomer EngagementTeam ProductivityCoachingCustomer RetentionStrategic PlanningRetention ProgramsLeadershipEvent PlanningCustomer ServiceInterpersonal SkillsCustomer Service ManagementPhysician RelationsCustomer ExperienceHospitalsHealthcare ManagementPatient SatisfactionHealthcareHIPAANutritionHCAHPSNutrition EducationTeam BuildingPublic SpeakingInpatientClinical ResearchLeadership DevelopmentMedical Nutrition TherapyNutritional CounselingPatient SafetyEHREvent Management

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  • About Lauren Reardon's Current Company

  • Frequently Asked Questions about Lauren Reardon

    • What is Lauren Reardon email address?
      Email Lauren Reardon at c***p@winchesterhospital.org. This email is the most updated Lauren Reardon email found in 2024.
    • How to contact Lauren Reardon?
      To contact Lauren Reardon send an email to c***p@winchesterhospital.org.
    • What company does Lauren Reardon work for?
      Lauren Reardon works for Winchester Hospital
    • What is Lauren Reardon's role at Winchester Hospital?
      Lauren Reardon is Director of Guest Services and Service Excellence
    • What is Lauren Reardon's Phone Number?
      Lauren Reardon's phone (***) ***-*369
    • What industry does Lauren Reardon work in?
      Lauren Reardon works in the Hospitals And Health Care industry.

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