As the Program Director for the Salesforce Student Success Hub at Texas Tech University, Lauren Belasco has become a pivotal figure in enhancing student engagement and success through innovative technology solutions. Since her immersion in the Salesforce ecosystem in 2021, Lauren has leveraged her extensive...
As the Program Director for the Salesforce Student Success Hub at Texas Tech University, Lauren Belasco has become a pivotal figure in enhancing student engagement and success through innovative technology solutions. Since her immersion in the Salesforce ecosystem in 2021, Lauren has leveraged her extensive background in program direction and development—gained from her previous roles at Northern Illinois University and the University of Texas Health-San Antonio—to drive impactful initiatives that support a diverse user base of over 40,000 students, 250 student employees, and 3,051 faculty, staff, and administrators.
In her role, Lauren excels in stakeholder communications, fostering strong relationships across the university to ensure that the needs of all users are met effectively. Her collaboration with Texas Tech’s Marketing & Communications team has been instrumental in crafting targeted outreach strategies that enhance user engagement and promote the benefits of the Salesforce platform. Additionally, Lauren is dedicated to user support and training, implementing comprehensive educational outreach programs that empower faculty and staff to utilize the Salesforce Student Success Hub to its fullest potential.
Quality assurance testing and change management are also critical components of Lauren's responsibilities, as she continuously analyzes user feedback and system performance to refine processes and improve user experience. Her analytical skills and commitment to quality ensure that the platform evolves in alignment with the university's strategic goals. With a strong focus on community outreach and program management, Lauren Belasco is not only enhancing the operational efficiency of Texas Tech University but is also paving the way for a more supportive and successful academic environment for all students.
