Laura Shellenberger is a seasoned professional with over 15 years of experience in collections, currently serving as the Owner of Laura’s Sparkle n Shine. In her role, Laura not only leads her own business but also brings a wealth of expertise from her work as...
Laura Shellenberger is a seasoned professional with over 15 years of experience in collections, currently serving as the Owner of Laura’s Sparkle n Shine. In her role, Laura not only leads her own business but also brings a wealth of expertise from her work as a collection representative on a contract with the U.S. Department of Education. Her primary focus is assisting borrowers in federal default to navigate the complexities of student loan repayment, helping them regain good standing and achieve financial stability. This unique blend of skills in collections and customer service allows her to approach challenges with empathy and efficiency.
At Laura’s Sparkle n Shine, Laura has successfully integrated her extensive background in collections with her passion for professional cleaning services. Her company specializes in both residential and commercial cleaning, including specialized construction clean-up, ensuring that every space shines with a fresh, polished finish. Laura’s commitment to process improvement and team building has fostered a collaborative environment that prioritizes quality and customer satisfaction. Utilizing her proficiency in Microsoft Office, data entry, and call center operations, she has streamlined business operations, enhancing productivity and service delivery.
Laura’s Sparkle n Shine stands out in the cleaning industry, not just for its exceptional service but also for Laura's dedication to empowering her team and clients alike. Her expertise in collections and her entrepreneurial spirit drive her to create a positive impact in her community, making her a respected figure in both the cleaning and financial sectors.
