As the Vice President of Customer Success at WorkTango Inc., Laura Rexford is at the forefront of transforming employee engagement in the modern workplace. With a robust background in SaaS and a deep understanding of buyer behavior, Laura leverages her expertise to drive strategic initiatives...
As the Vice President of Customer Success at WorkTango Inc., Laura Rexford is at the forefront of transforming employee engagement in the modern workplace. With a robust background in SaaS and a deep understanding of buyer behavior, Laura leverages her expertise to drive strategic initiatives that enhance customer satisfaction and foster long-term partnerships. Her passion for cultivating healthy organizations aligns seamlessly with WorkTango's mission to empower companies to inspire their workforce through a holistic Employee Experience Platform.
In her current role, Laura spearheads key projects that focus on product adoption and organizational change management, ensuring that clients fully realize the value of WorkTango's innovative solutions. By implementing best practices in executive sponsorship and program management, she has successfully guided numerous organizations through the process of integrating meaningful recognition and rewards systems, actionable employee surveys, and goal-setting frameworks. Her analytical skills, particularly in data analysis and financial statement analysis, enable her to provide actionable insights that drive strategic growth and operational efficiency.
Recognized for her exceptional written and oral presentation skills, Laura effectively communicates the value of WorkTango's offerings to diverse stakeholders, from C-suite executives to frontline employees. She is adept at navigating complex sales processes, utilizing methodologies like MEDDPICC to ensure alignment between customer needs and product capabilities. Through her leadership, Laura continues to champion a culture of engagement and recognition, positioning WorkTango as a leader in the employee experience space and making a significant impact on the organizations she serves.
