Laura O'Connor serves as the Business Development Manager for the RGU (Ground Support) division of Epiroc USA, where she plays a pivotal role in driving strategic initiatives and expanding market presence in the underground mining sector. Since Epiroc's acquisition of New Concept Mining in 2019,...
Laura O'Connor serves as the Business Development Manager for the RGU (Ground Support) division of Epiroc USA, where she plays a pivotal role in driving strategic initiatives and expanding market presence in the underground mining sector. Since Epiroc's acquisition of New Concept Mining in 2019, Laura has leveraged her extensive expertise in quasi-static and dynamic ground support solutions to enhance safety and operational efficiency for a diverse range of underground applications. Her deep understanding of mining engineering principles, combined with her hands-on experience leading production crews, positions her uniquely to bridge the gap between technical innovation and customer needs.
In her current role, Laura is focused on key projects that involve the implementation of advanced ground support technologies, aimed at improving the stability and safety of mining operations. She actively collaborates with cross-functional teams to develop tailored solutions that address the specific challenges faced by clients in the US region. Her strong project management skills and proficiency in customer relationship management (CRM) enable her to cultivate lasting partnerships with clients, ensuring that Epiroc remains at the forefront of industry advancements.
Laura's commitment to continuous learning and development is evident in her approach to teaching and mentoring within the organization. She is dedicated to sharing her knowledge of geological mapping and mining practices, fostering a culture of innovation and excellence among her peers. With a keen eye for market trends and a strategic mindset, Laura O'Connor is not only a leader in business development but also a driving force behind Epiroc's mission to provide safe and efficient ground support solutions in the mining industry.