Laura Gallardo is a seasoned Employee Relations Manager at Securitas Security Services USA, Inc., where she leverages over 15 years of expertise in Human Resources Management to foster a positive workplace culture across Western Washington state. In her current role, Laura serves as the primary...
Laura Gallardo is a seasoned Employee Relations Manager at Securitas Security Services USA, Inc., where she leverages over 15 years of expertise in Human Resources Management to foster a positive workplace culture across Western Washington state. In her current role, Laura serves as the primary point of contact for employees navigating workplace concerns, conflicts, and grievances, ensuring that every issue is addressed with fairness and consistency. Her commitment to employee advocacy is complemented by her adeptness in conducting thorough investigations into employee relations issues, which not only resolves conflicts but also helps in identifying systemic challenges that may affect team morale and productivity.
One of Laura's key projects has been the successful sourcing and implementation of a Human Resources Information System (HRIS), which has significantly enhanced the tracking of employee information and streamlined training processes for the HR team. This initiative has allowed for greater efficiency and transparency in HR operations, ultimately leading to improved employee satisfaction and engagement.
Laura is also dedicated to developing and implementing strategic initiatives aimed at enhancing employee relations and minimizing the risk of litigation. Her proactive approach includes coaching leaders on effective communication and conflict resolution techniques, as well as fostering a culture of open dialogue and collaboration. With a strong background in union negotiations and benefits administration, Laura is well-equipped to navigate the complexities of employee relations in a diverse workforce. Her annual participation in SHRM conferences underscores her commitment to staying abreast of industry trends and best practices, further solidifying her role as a trusted HR leader within Securitas.