Laura Cappiello is a seasoned professional in the maritime industry, currently serving as the Nationwide USA Intermodal Customer Service Pricing Manager at MSC Mediterranean Shipping Company. With a robust background as an Import and Export Specialist, Laura has honed her expertise in operations management and...
Laura Cappiello is a seasoned professional in the maritime industry, currently serving as the Nationwide USA Intermodal Customer Service Pricing Manager at MSC Mediterranean Shipping Company. With a robust background as an Import and Export Specialist, Laura has honed her expertise in operations management and logistics, making her a pivotal asset to the company. Her role involves the strategic formulation of transportation pricing, where she meticulously manages and responds to daily pricing requests. This responsibility is critical in ensuring that both new and existing customers receive timely and competitive pricing in accordance with established service level agreements.
Laura's proficiency in Microsoft Excel and other Microsoft Office applications enhances her ability to analyze data and optimize pricing strategies effectively. Her strong attention to detail and multitasking skills enable her to navigate the complexities of intermodal logistics, ensuring seamless communication and service delivery across various trade lanes. Key projects under her leadership often focus on improving customer service experiences while driving operational efficiencies within the pricing framework.
In an industry that demands agility and precision, Laura's commitment to excellence in customer service and logistics management sets her apart. Her ability to synthesize market trends and customer needs into actionable pricing strategies not only supports MSC's growth objectives but also fosters long-lasting relationships with clients. As she continues to leverage her skills in transportation and shipping, Laura Cappiello remains dedicated to enhancing the intermodal service offerings at MSC, ensuring that the company remains a leader in the maritime sector.
