As an Operations Manager at Airbnb for over 4.5 years, Larissa Vanorden has honed her expertise in property management and guest relations, driving initiatives that significantly enhance the overall guest experience. In her current role, she oversees a diverse portfolio of properties listed on Airbnb.com,...
As an Operations Manager at Airbnb for over 4.5 years, Larissa Vanorden has honed her expertise in property management and guest relations, driving initiatives that significantly enhance the overall guest experience. In her current role, she oversees a diverse portfolio of properties listed on Airbnb.com, ensuring that each listing not only meets but exceeds guest expectations. Larissa's commitment to cultivating a hospitable environment is evident in her strategic approach to operations, where she leverages critical thinking and problem-solving skills to address challenges proactively.
One of Larissa's key projects has been the implementation of a comprehensive guest feedback system, which allows her team to gather insights and make data-driven decisions to improve service quality. This initiative has not only boosted customer loyalty but has also resulted in higher occupancy rates and improved ratings across her properties. Her proficiency in Microsoft Products streamlines operational processes, enabling efficient reservations management and seamless communication with both guests and property owners.
Larissa's ability to foster interpersonal relationships is a cornerstone of her success. She believes that understanding the unique needs of each guest is crucial in creating memorable experiences that encourage repeat visits. Her fun-loving personality shines through in her interactions, making her a beloved figure among both her colleagues and guests. With a strong foundation in sales processes and organization skills, Larissa continues to drive operational excellence at Airbnb, positioning her properties as top choices for travelers seeking exceptional stays.
