Langdon Miller serves as the Senior Director of Technology Delivery at Holiday Inn Club Vacations, where he leverages his extensive expertise in Enterprise Agile Coaching to spearhead transformative initiatives that enhance operational efficiency and customer satisfaction. In his current role, Langdon is pivotal in guiding...
Langdon Miller serves as the Senior Director of Technology Delivery at Holiday Inn Club Vacations, where he leverages his extensive expertise in Enterprise Agile Coaching to spearhead transformative initiatives that enhance operational efficiency and customer satisfaction. In his current role, Langdon is pivotal in guiding the organization through its strategic digital transformation journey, employing lean-agile principles to foster a culture of continuous improvement. His leadership is instrumental in constructing a fit-for-purpose technology framework that aligns with the company's strategic objectives, ensuring that cross-functional teams are equipped to deliver high-value solutions that resonate with both customers and stakeholders.
Langdon’s key projects often focus on optimizing project planning and management processes, enhancing performance management systems, and implementing robust governance structures that facilitate agile methodologies. By prioritizing collaboration at all levels, he empowers teams to bridge the gap between strategy and execution, ultimately driving measurable outcomes that support the organization's growth and innovation goals. His proficiency in business analysis and CRM systems further enables him to identify opportunities for improvement and streamline operations, ensuring that the technology delivery aligns seamlessly with the overall business strategy.
With a strong foundation in training and development, Langdon is committed to nurturing talent within the organization, equipping team members with the skills necessary to thrive in an agile environment. His ability to craft compelling proposals and articulate strategic visions positions him as a thought leader in the industry, making him an invaluable asset to Holiday Inn Club Vacations as they navigate the complexities of digital transformation in the hospitality sector.
