Lana Brindley serves as the Director of Sales Enablement at Asurion, where she leverages her extensive experience in operations and sales to drive significant revenue growth and enhance customer satisfaction. With a robust background in sales framework development and business process improvement, Lana is adept...
Lana Brindley serves as the Director of Sales Enablement at Asurion, where she leverages her extensive experience in operations and sales to drive significant revenue growth and enhance customer satisfaction. With a robust background in sales framework development and business process improvement, Lana is adept at architecting strategies that empower frontline experts and leaders. Her current role involves recruiting, developing, and leading a high-performing team of senior and mid-level professionals, all focused on implementing comprehensive sales enablement tools and frameworks that enhance customer retention.
One of Lana's key projects includes the design and deployment of a cohesive launch and implementation framework that aligns cross-functional teams, ensuring seamless integration of sales initiatives. Her expertise in contract negotiation and vendor management plays a critical role in optimizing partnerships that support Asurion's strategic goals. By fostering a culture of collaboration and continuous improvement, Lana not only enhances staff retention but also drives operational excellence across the organization.
In addition to her operational acumen, Lana's proficiency in regulatory compliance and P&L management equips her to navigate the complexities of the healthcare industry effectively. Her leadership style emphasizes problem-solving and customer service, ensuring that her team is well-prepared to meet the evolving needs of clients. As a thought leader in the SaaS space, Lana is committed to developing and implementing standards that elevate the customer experience, ultimately positioning Asurion as a leader in sales enablement and customer retention strategies.