Lakrishia Brossette serves as a Patient Representative at Marksville Family Care Center, where her organizational skills and dedication to patient care shine through in her daily responsibilities. In her role, she is the vital link between patients and healthcare providers, ensuring that every interaction is...
Lakrishia Brossette serves as a Patient Representative at Marksville Family Care Center, where her organizational skills and dedication to patient care shine through in her daily responsibilities. In her role, she is the vital link between patients and healthcare providers, ensuring that every interaction is smooth and efficient. Lakrishia expertly manages the scheduling of appointments, coordinating with all physicians on staff to optimize patient flow and minimize wait times. Her proficiency in medical terminology and billing processes allows her to navigate complex insurance claims with major providers, ensuring that patients receive the coverage they deserve.
One of Lakrishia's key projects involves streamlining the appointment scheduling process, which has significantly improved patient satisfaction rates. By implementing a more efficient system, she has reduced appointment wait times and enhanced communication between patients and healthcare providers. Additionally, her expertise in medical coding—specifically with ICD-9, ICD-10, and CPT codes—enables her to accurately bill for procedures, ensuring compliance and maximizing revenue for the practice.
Lakrishia's commitment to continuous improvement is evident in her proactive approach to professional development. She is dedicated to bettering herself and the organization, always seeking opportunities to enhance her skills in medical billing and coding. Her goal-oriented mindset and determination make her an invaluable asset to Marksville Family Care Center, where she not only contributes to the operational success of the facility but also fosters a welcoming environment for patients seeking care.