Lakia Edwards is a seasoned Revenue Cycle Management professional at UNC Health Care, specializing in Pre-Arrival Radiology. With a robust background in the hospital and healthcare industry, Lakia has honed her expertise in managing complex revenue processes that are critical to ensuring seamless patient experiences...
Lakia Edwards is a seasoned Revenue Cycle Management professional at UNC Health Care, specializing in Pre-Arrival Radiology. With a robust background in the hospital and healthcare industry, Lakia has honed her expertise in managing complex revenue processes that are critical to ensuring seamless patient experiences and optimizing financial performance. Her role encompasses a variety of pre-service eligibility tasks, where she meticulously verifies patient information, contacts payers and patients, and makes necessary insurance adjustments to confirm benefits prior to service delivery. This proactive approach not only enhances operational efficiency but also minimizes potential delays in patient care.
In addition to her pre-service responsibilities, Lakia plays a pivotal role in pre-service authorization tasks for clinic visits, outpatient imaging procedures, inpatient admissions, and surgical interventions. Her strategic planning skills are instrumental in navigating the complexities of insurance requirements, ensuring that all necessary authorizations are secured to facilitate timely and effective patient treatment. Furthermore, Lakia’s post-service expertise in addressing denied claims due to eligibility issues showcases her commitment to resolving challenges and optimizing revenue recovery.
Graduating from Winston-Salem State University, Lakia combines her strong educational foundation with practical experience in leadership and management within healthcare settings. Her dedication to clinical research and continuous improvement in revenue cycle processes positions her as a key player in enhancing the financial health of UNC Health Care. With a focus on collaboration and strategic problem-solving, Lakia Edwards exemplifies the qualities of a forward-thinking healthcare professional dedicated to delivering exceptional service in the ever-evolving landscape of healthcare revenue management.
