Kyah Richards serves as a Business Manager at Marshall & Sterling, where she leverages her extensive experience in the insurance industry to drive strategic initiatives and enhance operational efficiency. With a solid foundation in International Business from Florida Atlantic University, Kyah has honed her skills...
Kyah Richards serves as a Business Manager at Marshall & Sterling, where she leverages her extensive experience in the insurance industry to drive strategic initiatives and enhance operational efficiency. With a solid foundation in International Business from Florida Atlantic University, Kyah has honed her skills in customer service, sales, and marketing, making her a pivotal asset to the organization. Her current role has been significantly shaped by the recent acquisition of DaneCo Insurance, where she has been instrumental in integrating new processes and systems to streamline operations and improve client engagement.
Kyah's expertise in Microsoft Excel and PowerPoint allows her to analyze data effectively and present insights that inform decision-making at all levels of the company. She excels in managing cross-functional teams, ensuring that all stakeholders are aligned with the company's goals and objectives. Her strong communication skills enable her to foster relationships with clients and partners, enhancing customer satisfaction and loyalty.
In addition to her management responsibilities, Kyah is actively involved in training and mentoring new staff, sharing her knowledge of best practices in insurance and business administration. Her commitment to professional development and continuous improvement is evident in her proactive approach to problem-solving and her ability to adapt to the ever-evolving landscape of the insurance sector. As she navigates the complexities of her role, Kyah remains dedicated to driving growth and innovation at Marshall & Sterling, positioning the company for long-term success in a competitive market.
