Kshitij Mulay serves as the Asia Chief Information Officer (CIO) at SEPHORA, a role that positions him at the forefront of digital innovation and transformation within the beauty retail sector. With over 20 years of experience in consumer products across diverse markets including India, Australia,...
Kshitij Mulay serves as the Asia Chief Information Officer (CIO) at SEPHORA, a role that positions him at the forefront of digital innovation and transformation within the beauty retail sector. With over 20 years of experience in consumer products across diverse markets including India, Australia, Japan, and Singapore, Kshitij has cultivated a robust expertise in IT business strategy and digital marketing. His leadership has been pivotal in driving enterprise IT initiatives and developing data platforms that enhance operational efficiency and customer engagement across the Greater China and South East Asia regions.
At SEPHORA, Kshitij is responsible for overseeing the integration of digital and data services, ensuring that the company's technological infrastructure aligns with its vision of becoming the most loved beauty community globally. He actively collaborates with talented tech and commercial teams, fostering strategic partnerships that leverage cutting-edge technologies to deliver impactful digital transformation projects. His commitment to change leadership and business intelligence has enabled SEPHORA to navigate the complexities of the retail landscape, enhancing its go-to-market strategies and optimizing supply chain operations.
Kshitij's expertise in ERP and CRM systems further empowers SEPHORA to harness data-driven insights, allowing for personalized customer experiences and informed decision-making. As a forward-thinking leader, he remains dedicated to advancing SEPHORA's mission by embracing innovation and driving sustainable growth in the ever-evolving beauty industry.
