Kristine Y. is a dedicated Prestige Beauty Advisor at Ulta Beauty, where she leverages her extensive background in the beauty industry to elevate the customer experience and drive sales. With a solid foundation gained from her tenure at Shiseido Cosmetics (America) Ltd., Kristine has honed...
Kristine Y. is a dedicated Prestige Beauty Advisor at Ulta Beauty, where she leverages her extensive background in the beauty industry to elevate the customer experience and drive sales. With a solid foundation gained from her tenure at Shiseido Cosmetics (America) Ltd., Kristine has honed her expertise in marketing, advertising, and operational functions, allowing her to navigate the complexities of the beauty retail landscape with ease. In her current role, she is a steadfast advocate for Ulta Beauty’s mission, vision, and values, consistently striving to exceed store goals related to retail and service sales, guest loyalty, and omni-channel performance.
Kristine’s passion for beauty is matched by her commitment to fostering a culture of excellence within her team. She plays a pivotal role in corporate and employee training, utilizing her skills in instructional design and coaching to enhance the knowledge and performance of her colleagues. By implementing effective learning management systems, she ensures that all team members are well-equipped to provide exceptional service, particularly within the prestige category, which includes iconic brands that define the luxury beauty experience.
Key projects Kristine has spearheaded include initiatives aimed at improving guest engagement and loyalty, particularly through the promotion of credit programs and exclusive brand offerings. Her strategic approach to event planning has also resulted in successful in-store events that not only drive sales but also strengthen community ties. With a keen eye for compliance and operational efficiency, Kristine is committed to minimizing retail shrink and optimizing the overall guest experience, making her an invaluable asset to Ulta Beauty and the beauty industry at large.
