As the General Manager of The Dewberry Charleston, Kristie Santora Rasheed brings over 23 years of hospitality experience to the forefront of her role, where she expertly navigates the complexities of hotel management. Her extensive background in revenue management and financial asset management has been...
As the General Manager of The Dewberry Charleston, Kristie Santora Rasheed brings over 23 years of hospitality experience to the forefront of her role, where she expertly navigates the complexities of hotel management. Her extensive background in revenue management and financial asset management has been instrumental in driving the hotel's profitability and operational excellence. Kristie’s strategic leadership is characterized by her ability to build cohesive teams that are not only dedicated to delivering exceptional guest service but also adept at integrating complex systems that enhance operational efficiency.
At The Dewberry, Kristie is currently spearheading several key projects aimed at elevating the guest experience while optimizing financial performance. Her initiatives include the implementation of advanced forecasting techniques that leverage data analytics to predict occupancy trends and adjust pricing strategies accordingly. This proactive approach has allowed the hotel to maximize revenue opportunities, particularly in the leisure travel segment, where Kristie’s insights into market dynamics have proven invaluable.
Moreover, Kristie’s commitment to fostering a culture of excellence within the hotel team is evident in her hands-on management style. She prioritizes continuous training and development, ensuring that every team member is equipped with the skills necessary to excel in their roles, from front office operations to guest service management. Her problem-solving abilities and keen understanding of the hospitality landscape enable her to navigate challenges effectively, making her a respected leader in the industry. With a focus on budgets and financial success, Kristie Santora Rasheed is not only shaping the future of The Dewberry Charleston but also setting a benchmark for excellence in hotel management.
