Kristi Kent serves as the Regional Director of Account Services at Heartland, where she leverages her extensive experience in the healthcare industry, particularly in home health and hospice, to drive exceptional client relationships and service delivery. With a robust background in medical sales, Kristi has...
Kristi Kent serves as the Regional Director of Account Services at Heartland, where she leverages her extensive experience in the healthcare industry, particularly in home health and hospice, to drive exceptional client relationships and service delivery. With a robust background in medical sales, Kristi has honed her skills in wound care, patient education, and clinical research, allowing her to effectively address the unique needs of healthcare providers and patients alike. Her strategic planning abilities enable her to develop tailored solutions that enhance patient outcomes while optimizing operational efficiency for hospitals and nursing facilities.
In her current role, Kristi is spearheading several key projects aimed at expanding Heartland's market presence and improving service offerings. By utilizing her vast contact base in the surrounding areas, she actively cultivates partnerships with healthcare organizations, ensuring they have access to the resources and support necessary for delivering high-quality care. Her energetic and highly motivated approach to account management sets her apart from typical representatives, as she consistently goes above and beyond to exceed client expectations.
Kristi's expertise in medical terminology and her CPR certification further bolster her credibility in the field, allowing her to communicate effectively with healthcare professionals at all levels. As a member of the Board of Directors, she contributes valuable insights that shape the strategic direction of Heartland, ensuring that the organization remains at the forefront of industry advancements. With her unique blend of skills and passion for healthcare, Kristi Kent is a driving force in enhancing patient care and fostering strong relationships within the community.
