Kristi Bush is a seasoned professional with over two decades of progressive experience at Capital One, where she currently serves as the Senior Director and Digital Transformations Leader. In this pivotal role, Kristi has been instrumental in steering complex technology transformations that have significantly enhanced...
Kristi Bush is a seasoned professional with over two decades of progressive experience at Capital One, where she currently serves as the Senior Director and Digital Transformations Leader. In this pivotal role, Kristi has been instrumental in steering complex technology transformations that have significantly enhanced the customer experience and streamlined operations within the financial services sector. Her expertise spans program management, IT strategy, and vendor management, allowing her to lead cross-functional teams effectively in delivering innovative digital solutions.
One of Kristi's key accomplishments includes her leadership in the flawless delivery of Capital One’s Wallet app and the integration of Apple Pay, where she was specifically brought on board to ensure alignment with Apple’s stringent timelines. This project not only showcased her ability to coordinate across diverse teams—encompassing platform, product, marketing, and design—but also highlighted her strategic vision in managing risk and ensuring compliance in a rapidly evolving digital landscape. Additionally, Kristi played a crucial role in the development of Capital One’s External Developer Portal, which has opened new avenues for collaboration and innovation within the fintech ecosystem.
Kristi's leadership is characterized by a commitment to process improvement and analytics, enabling her teams to leverage data-driven insights for enhanced decision-making. Her ability to navigate the complexities of IT acquisition integrations further underscores her strategic acumen in aligning technology initiatives with broader business objectives. As a trusted advisor to executive leadership, Kristi continues to drive Capital One's digital transformation agenda, positioning the organization at the forefront of the financial services industry.
