Kristen Stroh is currently making significant strides as the General Manager at Mountain Sun Pub & Brewery, where she leverages her diverse background in customer service and healthcare to enhance the overall guest experience. With a strong foundation in financial management and operational oversight, Kristen...
Kristen Stroh is currently making significant strides as the General Manager at Mountain Sun Pub & Brewery, where she leverages her diverse background in customer service and healthcare to enhance the overall guest experience. With a strong foundation in financial management and operational oversight, Kristen directs day-to-day activities that drive revenue growth while maintaining a top-tier customer service atmosphere. Her role involves not only supervising personnel but also ensuring that every team member is equipped to deliver exceptional service, fostering a culture of excellence that resonates with patrons.
One of Kristen's key projects includes implementing innovative customer service protocols that address and resolve issues efficiently, thereby enhancing guest satisfaction. By effectively managing internal restaurant flow, she has streamlined operations, allowing her team to focus on what they do best—creating memorable dining experiences. Her adaptability and strong communication skills have proven invaluable in navigating the fast-paced environment of the brewery, where she consistently promotes teamwork and collaboration.
Kristen’s background as a bartender at Kilroy's on Kirkwood has equipped her with a unique perspective on the hospitality industry, allowing her to understand customer needs and preferences deeply. Her experience as a patient care technician at Indiana University Health Bloomington further enriches her skill set, as she brings a strong emphasis on quality care and attention to detail to her current role. With her expertise in sales and customer relations, Kristen is well-positioned to drive Mountain Sun Pub & Brewery's continued success, ensuring that every guest leaves with a smile and a desire to return.
