As the Program Director and Facility Administrator at Better Life Recovery & Wellness since August 2021, Kristen Lima has established herself as a pivotal leader in the non-profit sector, particularly in the realm of mental health and addiction recovery. With a robust eight years of...
As the Program Director and Facility Administrator at Better Life Recovery & Wellness since August 2021, Kristen Lima has established herself as a pivotal leader in the non-profit sector, particularly in the realm of mental health and addiction recovery. With a robust eight years of experience, Kristen’s unique ability to blend strategic thinking with hands-on execution has been instrumental in driving the organization’s mission forward. Her clear vision for program development and operational excellence has resulted in enhanced service delivery and improved patient outcomes.
In her current role, Kristen is responsible for ensuring compliance with all Federal, State, and local laws and regulations, a task that requires meticulous attention to detail and a deep understanding of the regulatory landscape. She actively participates in negotiations with external vendors and internal stakeholders, leveraging her exceptional communication skills to foster collaborative partnerships that enhance the facility's offerings. Kristen is also dedicated to staff development, regularly evaluating team members to identify their professional growth needs and providing coaching and mentoring to cultivate their potential.
Key projects under her leadership include the implementation of innovative rehabilitation programs that integrate evidence-based practices, significantly improving client engagement and success rates. Her commitment to organizational performance is evident in her strategic initiatives aimed at optimizing operational efficiency and enhancing customer service. By fostering a culture of continuous improvement and open communication, Kristen not only uplifts her team but also ensures that Better Life Recovery & Wellness remains a leader in the field of recovery and wellness.
