Kristen Brooks serves as the Senior Director of Professional Services at LeaseLock, where she leverages her extensive background in property management and affordable housing to drive customer success and enhance the adoption of innovative solutions. With a career that spans various sectors, including student housing,...
Kristen Brooks serves as the Senior Director of Professional Services at LeaseLock, where she leverages her extensive background in property management and affordable housing to drive customer success and enhance the adoption of innovative solutions. With a career that spans various sectors, including student housing, multifamily properties, senior living, and affordable housing, Kristen has cultivated a deep understanding of the unique challenges and opportunities within these markets. Her expertise in tax credits and compliance, bolstered by rigorous training through the Institute of Real Estate Management (IREM), positions her as a valuable resource for property management partners seeking to optimize their operations.
In her current role, Kristen is dedicated to building value for LeaseLock's customers by focusing on enablement and adoption strategies that directly impact the bottom line. By increasing the adoption of LeaseLock's solutions, she empowers property management teams to enhance their net operating income (NOI) while effectively reducing bad debt. Kristen’s strategic vision is complemented by her proficiency in Yardi Property Management Software, allowing her to implement data-driven solutions that streamline operations and improve financial performance.
Key projects under her leadership include initiatives aimed at integrating LeaseLock's innovative technology into existing property management workflows, ensuring that clients can seamlessly transition to more efficient practices. Her ability to combine industry knowledge with cutting-edge technology makes her a pivotal figure in the ongoing evolution of property management. As Kristen continues to champion the adoption of LeaseLock’s solutions, she remains committed to fostering strong partnerships that drive success and sustainability in the housing sector.
