Kristen Borrelli is a customer-obsessed product leader at Perseus Group, a division of Constellation Software, where she excels as a Product Manager for Charter Software. With a keen focus on enhancing dealer management systems, Kristen has successfully launched and continuously improved a platform that not...
Kristen Borrelli is a customer-obsessed product leader at Perseus Group, a division of Constellation Software, where she excels as a Product Manager for Charter Software. With a keen focus on enhancing dealer management systems, Kristen has successfully launched and continuously improved a platform that not only boosts customer satisfaction but also drives significant business growth. Her strategic vision and commitment to innovation have resulted in a marked increase in product engagement and retention rates, positioning Charter Software as a leader in the competitive Software as a Service (SaaS) landscape.
In her current role, Kristen leverages her extensive expertise in product development and cross-functional collaboration to spearhead key projects that align with customer needs and market trends. She is adept at utilizing tools like Basecamp to streamline project management and foster effective communication across teams. Her ability to blend technical acumen with a deep understanding of customer behavior allows her to create solutions that resonate with users, ultimately enhancing their experience and loyalty.
Beyond her technical skills, Kristen brings a unique perspective to product management, drawing on her interests in comedy, music, and e-commerce to infuse creativity into her work. This diverse background not only enriches her approach to product innovation but also helps her connect with customers on a more personal level. As she continues to drive the evolution of dealer management systems, Kristen remains dedicated to pushing the boundaries of what’s possible in the SaaS industry, ensuring that her products not only meet but exceed customer expectations.
