Krishnan Raghunathan serves as the Head of International Delivery and Finance & Accounting at WNS Global Services, where he leverages over two decades of expertise in business process management (BPM) and leadership to drive strategic initiatives and operational excellence. With a solid foundation in accounting...
Krishnan Raghunathan serves as the Head of International Delivery and Finance & Accounting at WNS Global Services, where he leverages over two decades of expertise in business process management (BPM) and leadership to drive strategic initiatives and operational excellence. With a solid foundation in accounting practice, Krishnan transitioned into BPM, honing his skills in delivery, solutions, consulting, and transformation. His extensive experience is complemented by Six Sigma certifications, including a Green Belt from GE and training as a Master Black Belt, which underscores his commitment to process improvement and quality management.
In his current role, Krishnan is instrumental in shaping the vision and strategy for WNS's Finance & Accounting business unit on a global scale. He oversees the development of innovative products and capabilities, ensuring that the organization remains at the forefront of industry trends and client needs. His responsibilities extend to consulting and advisory services, brand positioning, and overall P&L management, reflecting his comprehensive understanding of both operational and financial dynamics.
Krishnan's leadership spans multiple delivery locations outside of India, where he focuses on enhancing service delivery and customer relationship management. His expertise in international sales and regulatory affairs enables him to navigate complex global markets effectively. By fostering a culture of excellence and continuous improvement, Krishnan is dedicated to driving sustainable growth and delivering exceptional value to clients, making him a pivotal figure in WNS's ongoing success in the BPM landscape.