Kris Thornton serves as the Director of Implementation at Vonage, where he plays a pivotal role in transforming the telecommunications landscape for North American clients. With a robust background in telecommunications and services, Kris leads a dynamic team comprising five direct reports, a supervisor, 19...
Kris Thornton serves as the Director of Implementation at Vonage, where he plays a pivotal role in transforming the telecommunications landscape for North American clients. With a robust background in telecommunications and services, Kris leads a dynamic team comprising five direct reports, a supervisor, 19 Project Managers, and 20 provisioning staff. Together, they are tasked with the critical mission of implementing Vonage services across a diverse range of business types, ensuring that each client receives tailored solutions that meet their unique needs.
Under Kris's leadership, the team successfully brings 30 new clients and 700 physical locations live each month on Vonage Unified Communications. His expertise in Unified Communications, Voice over IP (VoIP), and MPLS enables him to guide his team through complex implementations while driving process improvements that enhance operational efficiency. Kris is known for his exceptional problem-solving skills and effective communication, which are essential in navigating the challenges of project management and client onboarding.
Kris's strategic vision and ability to adapt to changing market dynamics have resulted in significant multi-million-dollar revenue increases across four different roles throughout his career. His commitment to building and nurturing high-performing teams has fostered a culture of excellence and innovation within his department. As he continues to lead the charge in delivering cutting-edge telecommunications solutions, Kris Thornton remains a key figure in shaping the future of Vonage and its clients in an increasingly interconnected world.
