Kris Murray serves as a Senior Operations Consultant at Project Consulting Group (PCG), where he leverages his extensive expertise in call center best practices, SAP, Salesforce, and reporting to drive operational excellence for clients across various industries. With a passion for understanding the challenges faced...
Kris Murray serves as a Senior Operations Consultant at Project Consulting Group (PCG), where he leverages his extensive expertise in call center best practices, SAP, Salesforce, and reporting to drive operational excellence for clients across various industries. With a passion for understanding the challenges faced by both internal and external customers, Kris excels in developing streamlined processes and innovative tools that not only meet but exceed client expectations. His role at PCG involves collaborating closely with Fortune 1000 companies, government entities, and mid-market clients to ensure that their mission-critical projects are executed on time and within budget.
At PCG, Kris is currently leading key projects focused on enhancing sales operations and optimizing business-to-business (B2B) processes. His deep understanding of solution selling and product marketing allows him to craft tailored strategies that improve sales performance and customer satisfaction. By utilizing his skills in digital signage and AV solutions, Kris is also exploring new avenues for client engagement and brand visibility, ensuring that clients remain competitive in an ever-evolving market landscape.
A great day for Kris involves sharing his knowledge and insights with colleagues and clients alike, fostering a culture of continuous improvement and learning. His commitment to professional development and operational efficiency not only enhances the capabilities of the teams he works with but also contributes to the overall success of PCG's initiatives. Through his dedication and expertise, Kris continues to be a vital asset to the consulting landscape, driving impactful results for organizations striving for excellence.
