Kris Hefner currently serves as the Director of Strategic Accounts at CVS Caremark Corporation, where he plays a pivotal role in managing the complex dynamics of the company’s largest government segment client, which boasts an impressive annual drug spend exceeding $675 million. In this capacity,...
Kris Hefner currently serves as the Director of Strategic Accounts at CVS Caremark Corporation, where he plays a pivotal role in managing the complex dynamics of the company’s largest government segment client, which boasts an impressive annual drug spend exceeding $675 million. In this capacity, Kris is not only responsible for the growth and retention of this key account but also for strategic planning that aligns with the client’s evolving needs. His expertise in Pharmacy Benefit Management and Managed Care allows him to effectively recommend and consult on innovative clinical solutions, network management strategies, and specialty drug offerings that deliver substantial financial value.
Kris's proven leadership skills shine through in his ability to build and maintain strong customer relationships, which are essential for driving new business opportunities and ensuring the retention of existing contracts. His comprehensive understanding of the sales cycle and account management enables him to navigate complex negotiations and deliver compelling presentations that resonate with stakeholders. With a strong focus on P&L management, Kris ensures that both CVS Caremark and its clients achieve their financial objectives while enhancing patient care through effective disease management and utilization management strategies.
In addition to his strategic acumen, Kris is adept at leading large employee groups, fostering a collaborative environment that encourages innovation and excellence. His commitment to continuous improvement and his ability to analyze market trends position him as a key player in the ever-evolving landscape of healthcare. Through his work, Kris not only contributes to the success of CVS Caremark but also plays a crucial role in shaping the future of pharmacy services within the government sector.