Kesley Krosky serves as the Senior Manager at Jamf, where she plays a pivotal role in leading the ServiceNow Delivery Team. With a robust background in IT Service Management, Kesley is dedicated to optimizing business processes and enhancing service delivery through the strategic implementation of...
Kesley Krosky serves as the Senior Manager at Jamf, where she plays a pivotal role in leading the ServiceNow Delivery Team. With a robust background in IT Service Management, Kesley is dedicated to optimizing business processes and enhancing service delivery through the strategic implementation of ServiceNow solutions. Her leadership is characterized by a results-driven approach, ensuring that the team not only meets but exceeds industry best practices and aligns with the broader business strategy.
In her current role, Kesley is responsible for overseeing the planning, management, and delivery of new functionalities and releases within the ServiceNow platform. She collaborates closely with the ServiceNow Steering Committee to prioritize tasks and changes, ensuring that the team’s efforts are aligned with organizational goals. Her expertise in Software as a Service (SaaS) allows her to effectively navigate the complexities of cloud-based solutions, driving innovation and efficiency in service delivery.
Kesley’s commitment to team development is evident in her ability to foster collaboration among cross-functional teams and stakeholders. Her strong skills in program management and strategy enable her to streamline workflows and enhance customer service, ultimately leading to improved user experiences. With a keen focus on time management and effective communication, Kesley not only leads her team to success but also empowers them to embrace challenges and drive continuous improvement within the organization. Her public speaking skills further enhance her ability to advocate for the ServiceNow platform, ensuring that its capabilities are fully leveraged to meet the evolving needs of Jamf and its clients.
