Kenton Lewis serves as a Digital Product Manager at CareSource, where he leverages his extensive background in business analysis and healthcare to drive the development and enhancement of digital products that cater to members, providers, and internal staff. In this highly regulated and often ambiguous...
Kenton Lewis serves as a Digital Product Manager at CareSource, where he leverages his extensive background in business analysis and healthcare to drive the development and enhancement of digital products that cater to members, providers, and internal staff. In this highly regulated and often ambiguous industry, Kenton excels in navigating complex challenges to deliver innovative solutions that maximize product value. His role involves engaging deeply with end users and internal stakeholders to uncover their needs and translate them into actionable product requirements.
Kenton's expertise in stakeholder engagement is complemented by his proficiency in tools like Azure DevOps Server, which he utilizes to manage product backlogs and streamline development processes. His collaborative approach with design and engineering teams ensures that the products not only meet regulatory standards but also provide a seamless user experience. Kenton is particularly skilled in conducting gap analysis and root cause analysis, allowing him to identify opportunities for improvement and drive data-informed decision-making.
Currently, he is leading key projects that focus on enhancing user engagement and optimizing operational efficiency within CareSource’s digital ecosystem. His commitment to coaching and mentoring team members fosters a culture of continuous improvement and innovation. With a keen understanding of the health insurance landscape, Kenton is dedicated to delivering products that empower users and improve healthcare outcomes, making him a vital asset to CareSource's mission of transforming healthcare delivery.
