As the Product Technology Owner within the Back Office vertical at QuikTrip, Kendra Acton plays a pivotal role in enhancing the efficiency and effectiveness of retail systems that are crucial to the company's operations. With a focus on key areas such as Cash Management, Audit,...
As the Product Technology Owner within the Back Office vertical at QuikTrip, Kendra Acton plays a pivotal role in enhancing the efficiency and effectiveness of retail systems that are crucial to the company's operations. With a focus on key areas such as Cash Management, Audit, Pricebook, Price Change, and Business Spend, Kendra ensures that the technology solutions implemented not only meet the immediate needs of the business but also align with long-term strategic goals. By leveraging Agile methodologies and Scrum practices, she adeptly manages product backlogs, prioritizing features and enhancements that drive value for stakeholders.
Kendra's expertise extends to the full lifecycle management of products, where she meticulously maintains up-to-date roadmaps and capability mappings. This proactive approach allows her to anticipate challenges and opportunities, ensuring that QuikTrip's technology infrastructure remains robust and responsive to the evolving retail landscape. She collaborates closely with cross-functional teams, gathering insights and feedback to facilitate User Acceptance Testing (UAT) and ensure that the solutions delivered are user-friendly and effective.
In her role, Kendra also emphasizes the importance of IT Asset Management and Software Asset Management, utilizing tools like Azure DevOps Services to streamline project planning and backlog management. Her ability to troubleshoot and resolve insights not only enhances operational efficiency but also contributes to a culture of continuous improvement within the organization. Through her leadership and dedication, Kendra Acton is instrumental in driving innovation and ensuring that QuikTrip remains a leader in the retail industry.
