As the Principal Systems Administrator for the City of North Las Vegas, Ken Todd plays a pivotal role in ensuring the seamless operation of the city's IT infrastructure. With a strong passion for customer service and problem-solving, Ken leads the IT Systems Administration group, overseeing...
As the Principal Systems Administrator for the City of North Las Vegas, Ken Todd plays a pivotal role in ensuring the seamless operation of the city's IT infrastructure. With a strong passion for customer service and problem-solving, Ken leads the IT Systems Administration group, overseeing a diverse range of hardware, software, connectivity, and application support services. His expertise in system administration and server administration allows him to effectively manage complex IT environments, ensuring that city operations run smoothly and efficiently.
Ken’s leadership is characterized by his ability to plan, organize, and evaluate the work of his team, fostering a collaborative atmosphere that encourages continuous learning and improvement. He is well-versed in ITIL best practices, which he employs to enhance service delivery and optimize operational processes. His advanced knowledge of VMware Infrastructure and Microsoft Exchange enables him to implement robust solutions that meet the city's evolving technological needs.
Currently, Ken is spearheading key projects aimed at modernizing the city’s IT systems, including the migration to cloud-based solutions and the enhancement of cybersecurity measures. His proficiency in Group Policy and desktop configuration ensures that all city employees have the necessary tools and resources to perform their duties effectively. By leveraging his skills in Gmail and other collaborative platforms, Ken is committed to improving communication and productivity across departments.
In a rapidly changing technological landscape, Ken Todd remains dedicated to continuous self-learning and professional development, positioning himself as a vital asset to the City of North Las Vegas and its commitment to delivering exceptional service to its residents.
