Ken Hackl serves as a Senior Project Manager at GSC, where he plays a pivotal role in steering the Project Management Office (PMO) initiative for an expanding engineering software company. With a robust background in global IT solutions, Ken specializes in software implementation, requirements and...
Ken Hackl serves as a Senior Project Manager at GSC, where he plays a pivotal role in steering the Project Management Office (PMO) initiative for an expanding engineering software company. With a robust background in global IT solutions, Ken specializes in software implementation, requirements and scope development, and the coordination of release upgrades and support. His analytical prowess enables him to identify potential risks early in the project lifecycle, ensuring that software development aligns with strategic objectives and delivers effective quality outcomes.
At GSC, Ken is currently leading key projects aimed at enhancing project implementation processes across the organization. By defining key performance indicators (KPIs) and establishing robust communication channels between inter-company departments, he is driving a culture of collaboration and continuous improvement. His expertise in IT service management and IT service delivery has been instrumental in optimizing workflows and ensuring that project milestones are met with precision.
Ken's proficiency in customer relationship management (CRM) and IT strategy further complements his project management skills, allowing him to engage stakeholders effectively and align project goals with business needs. His adept use of tools such as Microsoft Project and Microsoft Office enhances his ability to document software processes and deliver comprehensive project reports. Known for his exceptional communication skills, Ken fosters an environment where team members feel empowered to contribute, ultimately leading to successful project outcomes that exceed expectations. Through his leadership, GSC is not only advancing its software solutions but also setting new standards in project management excellence within the engineering sector.
