As the Director of Revenue Cycle Systems and Optimization at HealthPartners, Kelly Heyn plays a pivotal role in enhancing the efficiency and effectiveness of hospital and professional billing processes. With her certification in Epic Resolute Professional and Hospital Billing, Kelly brings a wealth of expertise...
As the Director of Revenue Cycle Systems and Optimization at HealthPartners, Kelly Heyn plays a pivotal role in enhancing the efficiency and effectiveness of hospital and professional billing processes. With her certification in Epic Resolute Professional and Hospital Billing, Kelly brings a wealth of expertise in implementing and optimizing the Epic-Resolute Professional Billing system across multiple healthcare organizations. Her extensive experience in reporting, trending, and analyzing Revenue Cycle Metrics allows her to identify opportunities for improvement and drive strategic initiatives that enhance financial performance.
Kelly's current projects include the management of new site integrations and the rollout of advanced functionalities within the Revenue Cycle, ensuring that HealthPartners remains at the forefront of healthcare billing practices. Her leadership in project management is complemented by her strong operations management skills, enabling her to oversee complex initiatives that require cross-departmental collaboration and stakeholder engagement.
In addition to her technical acumen, Kelly is passionate about training and development, fostering a culture of continuous improvement within her team. She actively mentors staff, equipping them with the knowledge and skills necessary to navigate the evolving landscape of healthcare revenue cycles. By leveraging her expertise and innovative mindset, Kelly is committed to optimizing billing processes that not only enhance operational efficiency but also improve the overall patient experience at HealthPartners. Her dedication to excellence in revenue cycle management positions her as a key contributor to the organization’s success in delivering high-quality healthcare services.
