Kelly Balzli serves as a Senior Technical Product Owner at T-Mobile, where she plays a pivotal role in enhancing internal applications and backend systems that streamline warranty exchange flows within the Supply Chain Device Lifecycle Management. With a decade of experience in software implementation across...
Kelly Balzli serves as a Senior Technical Product Owner at T-Mobile, where she plays a pivotal role in enhancing internal applications and backend systems that streamline warranty exchange flows within the Supply Chain Device Lifecycle Management. With a decade of experience in software implementation across diverse industries—including telecommunications, marketing, and healthcare—Kelly has honed her ability to translate complex technical concepts into actionable insights. Her expertise in SAFe Lean-Agile principles allows her to effectively manage cross-functional teams, ensuring that projects align with business objectives while delivering maximum value.
In her current role, Kelly is responsible for maintaining a prioritized and refined backlog of features and user stories, each with clearly defined business value and acceptance criteria. This meticulous approach not only drives efficiency but also fosters collaboration among stakeholders, ensuring that the development process is transparent and aligned with T-Mobile's strategic goals. Her proficiency in tools such as Transact-SQL (T-SQL) and Postman API, combined with her analytical skills, enables her to assess and improve existing processes, ultimately enhancing the user experience and operational effectiveness.
Kelly's commitment to continuous improvement is evident in her involvement in key projects that leverage innovative technologies to optimize supply chain operations. By integrating architecture best practices and focusing on the Software Development Life Cycle (SDLC), she ensures that T-Mobile remains at the forefront of industry advancements. As a thought leader in her field, Kelly is dedicated to driving transformative change that not only meets current demands but also anticipates future challenges in the fast-evolving telecommunications landscape.
