As the Clinic Director at Atrium Health, Kelley Phillips plays a pivotal role in ensuring the seamless operation and exceptional performance of Charlotte Pediatrics, a highly regarded multi-site practice dedicated to delivering high-quality care to children. With over a decade of experience in healthcare management,...
As the Clinic Director at Atrium Health, Kelley Phillips plays a pivotal role in ensuring the seamless operation and exceptional performance of Charlotte Pediatrics, a highly regarded multi-site practice dedicated to delivering high-quality care to children. With over a decade of experience in healthcare management, Kelley has honed her expertise in various critical areas, including finance, recruiting, and compliance. Her leadership style emphasizes effective communication and collaboration, fostering a positive environment for both staff and patients.
Kelley is currently spearheading several key projects aimed at enhancing patient experience and operational efficiency. One of her notable initiatives involves the implementation of Epic Systems, a robust electronic health record platform that streamlines patient information management and improves care coordination. By leveraging technology, Kelley is committed to optimizing workflows and ensuring that healthcare providers have the tools they need to deliver outstanding care.
In addition to her operational responsibilities, Kelley is deeply invested in physician relations, working closely with medical staff to cultivate strong partnerships that enhance clinical outcomes. Her strategic approach to healthcare management not only focuses on compliance with industry regulations but also prioritizes customer service, ensuring that families receive compassionate and responsive care. Kelley's multifaceted skill set, combined with her passion for pediatric healthcare, positions her as a dynamic leader at Atrium Health, dedicated to advancing the well-being of the community she serves.