As the Director of Operations at Mahr Surgical and The Vet Store, Keith Farnell plays a pivotal role in driving operational excellence and strategic growth within both organizations. With a robust background in sales, general management, and account management, Keith leverages his extensive experience to...
As the Director of Operations at Mahr Surgical and The Vet Store, Keith Farnell plays a pivotal role in driving operational excellence and strategic growth within both organizations. With a robust background in sales, general management, and account management, Keith leverages his extensive experience to enhance the efficiency of manufacturing surgical baskets and trays that cater to the Sterile Services Departments of numerous NHS establishments. His leadership is instrumental in ensuring that Mahr Surgical not only meets but exceeds the stringent quality standards required in the healthcare sector.
In addition to his contributions at Mahr Surgical, Keith oversees operations at The Vet Store, where he is committed to providing veterinary professionals with high-quality branded consumables at competitive prices. This initiative not only helps veterinary practices optimize their consumables expenditure but also strengthens customer retention through exceptional service and product reliability. Keith’s expertise in B2B sales processes, lead generation, and pricing strategies enables him to identify market opportunities and implement effective solutions that drive revenue growth.
Keith's proficiency in coaching and performance management is evident in his ability to cultivate high-performing teams. He believes in empowering managers and team members alike, fostering an environment where collaboration and innovation thrive. His strategic planning skills are complemented by his strong communication abilities, allowing him to articulate vision and objectives clearly to all stakeholders. Under his leadership, Mahr Surgical and The Vet Store are well-positioned for sustained success in the competitive landscape of surgical and veterinary supplies.