As the Director of Collision Services at the Automotive Training Institute, Keith Amam plays a pivotal role in transforming the landscape of independent collision repair shops. With a robust background in financial and technical training, Keith is dedicated to empowering owners, managers, and estimators with...
As the Director of Collision Services at the Automotive Training Institute, Keith Amam plays a pivotal role in transforming the landscape of independent collision repair shops. With a robust background in financial and technical training, Keith is dedicated to empowering owners, managers, and estimators with the skills they need to thrive in a competitive market. His expertise encompasses a wide array of critical areas, including production scheduling, process compliance, and the implementation of Lean processing methodologies. By introducing standard operating procedures and effective shop floor planning, Keith helps repair facilities streamline their operations, enhance productivity, and ultimately boost profitability.
One of Keith's key projects involves the development of comprehensive training modules that focus on talent management and team building. Recognizing that a skilled workforce is essential for success, he emphasizes the importance of employee job descriptions and continuous improvement initiatives. His approach not only equips teams with the necessary technical knowledge but also fosters a culture of collaboration and excellence within the shop environment.
In addition to his training initiatives, Keith is a certified executive coach, bringing a unique perspective to his role. He combines his extensive knowledge of estimating and technical product training with a keen understanding of human resources and customer satisfaction. This holistic approach ensures that independent collision repairers are not only adept at managing their operations but also excel in delivering exceptional service to their clients. Through his leadership at the Automotive Training Institute, Keith Amam is committed to driving innovation and excellence in the collision repair industry, making a lasting impact on the shops he serves.
