Kaye Jackson currently serves as the Senior Program Manager at Cumberland Pediatric, where she leverages her extensive experience in healthcare project management to drive significant advancements in operational efficiency and team development. With a strong focus on motivating and coaching team members across various verticals,...
Kaye Jackson currently serves as the Senior Program Manager at Cumberland Pediatric, where she leverages her extensive experience in healthcare project management to drive significant advancements in operational efficiency and team development. With a strong focus on motivating and coaching team members across various verticals, Kaye is committed to ensuring that business objectives are not only met but exceeded in a timely manner. Her recent key project involved the creation, launch, and management of a new electronic medical records (EMR) system, eClinicals, which has transformed the way the organization handles patient data and billing processes.
Kaye's role encompasses the full implementation of the eClinicals platform, addressing both technical and operational aspects to ensure a seamless transition across all functional areas. She has taken the initiative to coordinate and develop comprehensive training curricula, facilitating continuous technical training and personal development classes for staff members. This commitment to education not only enhances the team's skill set but also fosters a culture of excellence within the organization.
Her expertise in business intelligence (BI), project delivery, and stakeholder engagement has been instrumental in driving successful outcomes. Kaye's leadership skills shine through her ability to engage teams in decision-making processes, ensuring that all voices are heard and valued. By prioritizing customer experience and integrating innovative solutions, Kaye Jackson continues to make a significant impact at Cumberland Pediatric, positioning the organization for sustainable growth and improved patient care.
