Katie Runyan serves as the Senior Business Director of Product Strategy at Capital One, where she leads a dynamic team of analysts dedicated to enhancing the acquisition strategy for Consumer Bank products. With a robust background in both strategy and engineering, Katie brings a unique...
Katie Runyan serves as the Senior Business Director of Product Strategy at Capital One, where she leads a dynamic team of analysts dedicated to enhancing the acquisition strategy for Consumer Bank products. With a robust background in both strategy and engineering, Katie brings a unique perspective to her role, seamlessly integrating data-driven insights with innovative product strategies. Her team is at the forefront of optimizing acquisition and onboarding processes, ensuring that Capital One not only attracts new customers but also provides them with an exceptional experience from the very start.
Under Katie's leadership, the team is focused on building a comprehensive data infrastructure that supports rigorous reporting and forecasting, essential for driving growth in a competitive banking landscape. Her expertise in market analysis and data analytics, combined with proficiency in SQL and Microsoft Excel, enables her to dissect complex datasets and derive actionable insights that inform strategic decisions. Katie is particularly adept at crafting compelling executive presentations that communicate these insights effectively to stakeholders, ensuring alignment across the organization.
In her role, Katie is also committed to enhancing customer experience, recognizing that a seamless onboarding journey is crucial for long-term customer retention. By leveraging her engineering background, she approaches challenges with a problem-solving mindset, continuously seeking innovative solutions that enhance operational efficiency. As Capital One continues to evolve in the digital banking space, Katie's strategic vision and analytical acumen position her as a key player in driving the company's growth and success in consumer banking acquisitions.
