As the Director of Revenue and Billing at Kroll, Katie Hines brings over 12 years of specialized experience in managing international billing operations and implementing diverse revenue recognition models. Her role is pivotal in ensuring that Kroll not only meets compliance standards but also enhances...
As the Director of Revenue and Billing at Kroll, Katie Hines brings over 12 years of specialized experience in managing international billing operations and implementing diverse revenue recognition models. Her role is pivotal in ensuring that Kroll not only meets compliance standards but also enhances operational efficiency across the organization. By leveraging her expertise in process improvement and operations management, Katie has successfully streamlined workflows, which has led to significant enhancements in cash flow and overall financial performance.
Katie's leadership extends beyond traditional billing functions; she actively collaborates with various operational units to refine business systems and optimize client billing processes. Her proficiency in accounting and finance, combined with her fluency in French, allows her to navigate complex international markets effectively, ensuring that Kroll's billing practices are both culturally and operationally aligned.
One of her key projects involved the integration of Elite Enterprise, a sophisticated billing software, which has transformed how Kroll manages accounts payable and client invoicing. This initiative not only improved accuracy but also reduced processing times, enabling the team to focus on strategic financial planning and client engagement.
Katie's commitment to user documentation and training further empowers her team, fostering an environment of continuous improvement and knowledge sharing. Her strategic vision and operational acumen position her as a vital asset to Kroll, driving the company’s revenue growth while maintaining a steadfast commitment to compliance and client satisfaction.
