Kathleen Mba serves as the Director of the Executive Project & Results Management Office at Tampa General Hospital, where she plays a pivotal role in steering the operational excellence of one of the largest academic medical centers in the region. In her capacity, Kathleen is...
Kathleen Mba serves as the Director of the Executive Project & Results Management Office at Tampa General Hospital, where she plays a pivotal role in steering the operational excellence of one of the largest academic medical centers in the region. In her capacity, Kathleen is responsible for designing, developing, and managing an enterprise-level Project Management Office (PMO) that supports the strategic initiatives of a 1,400-bed health system, which includes a Level I trauma center and a renowned transplant center. Her expertise in program management and business transformation enables her to implement critical business development strategies that not only enhance internal controls but also drive sustainability and operational efficiency.
Kathleen's systematic approach to project management ensures that all service lines and operational functions are aligned with the hospital's strategic goals, resulting in improved business performance. She is adept at leveraging her skills in business process mapping and multi-site operations to identify opportunities for volume growth and cost reduction. By fostering a culture of continuous improvement, Kathleen guides her team in adopting best practices that facilitate rapid change and innovation across the organization.
Her leadership extends beyond project management; Kathleen is also certified in Multijurisdictional Tax Administration, which adds a unique dimension to her role in navigating the complexities of healthcare finance. As she spearheads key projects within the PMO, Kathleen remains committed to enhancing the overall patient experience and operational outcomes, solidifying Tampa General Hospital's position as a leader in healthcare delivery.
