Katharine Staab serves as the Office Manager at Adirondack River Outfitters, where her extensive background in outdoor recreation management and hotel management uniquely positions her to enhance operational efficiency and customer satisfaction. With over nine years of experience in the outdoor recreation sector, Katharine has...
Katharine Staab serves as the Office Manager at Adirondack River Outfitters, where her extensive background in outdoor recreation management and hotel management uniquely positions her to enhance operational efficiency and customer satisfaction. With over nine years of experience in the outdoor recreation sector, Katharine has developed a robust understanding of the industry, allowing her to effectively manage day-to-day operations while ensuring a seamless experience for guests. Her role encompasses a variety of responsibilities, including answering phones, managing reservations, and performing essential data entry tasks that support the organization's overall functionality.
Katharine's expertise in customer service shines through in her interactions with clients, where she consistently strives to create a welcoming and informative environment. Her strong communication skills and attention to detail enable her to address inquiries promptly and efficiently, fostering positive relationships with both customers and team members. Additionally, her proficiency in Microsoft PowerPoint and human resources management contributes to her ability to create engaging presentations and support staff development initiatives.
Currently, Katharine is involved in several key projects aimed at enhancing the customer experience at Adirondack River Outfitters. These initiatives include refining the reservation system to streamline bookings and implementing new training protocols for seasonal staff, ensuring that all team members are equipped with the skills necessary to deliver exceptional service. As she continues to leverage her diverse skill set, Katharine remains committed to promoting a culture of excellence and adventure within the outdoor recreation community.
