Kasey Hagood serves as the Associate Director at UnitedHealthcare, where she plays a pivotal role in enhancing the performance of physician groups within the Tennessee market. With a robust background in provider relations and a keen focus on data reporting and process improvement, Kasey is...
Kasey Hagood serves as the Associate Director at UnitedHealthcare, where she plays a pivotal role in enhancing the performance of physician groups within the Tennessee market. With a robust background in provider relations and a keen focus on data reporting and process improvement, Kasey is dedicated to driving results that align with the organization’s strategic goals. Her current responsibilities involve collaborating closely with the Health Plan CEO and Executive Director to develop and execute tailored business plans that address the unique needs of local healthcare providers.
In her role, Kasey actively monitors the operating effectiveness of UnitedHealthcare’s local products and benefits, identifying opportunities and trends that can lead to improved performance metrics. By leveraging her expertise in strategic planning and business development, she defines and executes the Stars strategy, which is essential for enhancing quality measures and ensuring compliance with regulatory standards. Kasey's ability to analyze root causes of performance gaps enables her to implement targeted interventions that increase profitability and elevate patient satisfaction.
Her commitment to customer service and account management, combined with her skills in process improvement and lead generation, positions her as a key player in fostering strong relationships with healthcare providers. Kasey’s goal-oriented approach and self-motivated nature allow her to thrive in fast-paced environments, making her an invaluable asset to UnitedHealthcare as they navigate the complexities of the healthcare landscape. Through her efforts, Kasey is not only contributing to the success of the organization but also enhancing the overall quality of care delivered to patients in Tennessee.
