Karishma Bachani is a seasoned Partner Solutions Manager at Meta, bringing over nine years of robust experience in the eCommerce sector. In her current role, she leverages her expertise in data analysis and strategic problem-solving to drive impactful commerce partnerships. Karishma's mission is to empower...
Karishma Bachani is a seasoned Partner Solutions Manager at Meta, bringing over nine years of robust experience in the eCommerce sector. In her current role, she leverages her expertise in data analysis and strategic problem-solving to drive impactful commerce partnerships. Karishma's mission is to empower partners by providing innovative solutions that enhance their operational efficiency and customer engagement. One of her notable achievements includes significantly reducing issue resolution time from an average of 14 days to just 10 days. This was accomplished through her proactive collaboration with clients, technical support teams, and product specialists, ensuring swift diagnosis and minimal disruption to client businesses.
In addition to her operational excellence, Karishma has developed a comprehensive reporting dashboard that tracks client issues and analyzes feedback, allowing her team to identify pain points and implement proactive measures. Her leadership skills and systems thinking approach enable her to navigate complex challenges while fostering strong relationships with partners. With a focus on Shops Ads and customer success, she continuously seeks to enhance the value delivered to clients, ensuring they are equipped to thrive in the competitive eCommerce landscape.
Karishma’s proficiency in tools like Google Analytics further enhances her ability to derive actionable insights, making her an invaluable asset to the commerce partnerships team at Meta. Her commitment to operational excellence and customer engagement not only drives success for her partners but also contributes to the broader objectives of Meta in revolutionizing the eCommerce experience.
