Karen Smart is a highly experienced Senior Analyst at Apexon, currently contracted to Volkswagen, where she plays a pivotal role in the Future Sales Model (FSM) group within the VW Digital organization. With a robust background in the software development life cycle (SDLC), Karen excels...
Karen Smart is a highly experienced Senior Analyst at Apexon, currently contracted to Volkswagen, where she plays a pivotal role in the Future Sales Model (FSM) group within the VW Digital organization. With a robust background in the software development life cycle (SDLC), Karen excels in maintaining the stability of new code through rigorous testing protocols. Her expertise spans both back-end and front-end code testing, particularly focusing on API interactions, ensuring that the digital solutions provided by Volkswagen meet the highest standards of quality and performance.
In her current role, Karen has successfully initiated continuous configuration processes for user interface (UI) sites and has led enhancements to internal dashboards, significantly improving the efficiency of the VW Digital team. Her innovative approach to problem-solving and her adeptness at applying project management methodologies, including Agile practices, have been instrumental in streamlining testing strategies. By implementing performance management techniques and utilizing tools like Dynatrace for load testing, she has driven performance improvements that directly impact the user experience.
Karen's strong communication skills enable her to collaborate effectively with cross-functional teams, ensuring that all stakeholders are aligned and informed throughout the project lifecycle. Her commitment to quality assurance and customer service is evident in her proactive approach to identifying and addressing complex technical challenges. As a certified PMP and ITIL practitioner, Karen is well-equipped to navigate the intricacies of software testing and performance enhancement, making her an invaluable asset to the Volkswagen Digital organization.
